As a next step lets power cycle the Cisco SPA112 modem located behind the Canon multifunction copier
  1. Locate the equipment (pictured)
  2. Locate the power plug (its a barrel plug type - that looks like this
  3. Unplug the power plug for at least 10 seconds - while its unplugged check to make sure the modem goes off (all lights out).
  4. Power back on
  5. The  lights will blink if it's attempting to start up.  The startup/initilization process takes 2-5 mins so you'll need to give it some time.  The "Online" light is the key indicator