Error:  Contact your administrator to request permission to use this product (serial number)

1st - Check and confirm the license is showing up properly with your email. 

Tested as working 2018.03.18 - setting up Sylwia and switching Michelle from serial# to login version on 04/19/18

  • Close any AutoCAD applications and sign out of the Autodesk app in your systray which is accessed via the arrow icon near the clock (icon pictured)
  • Go to the C:\ProgramData\Autodesk\CLM\LGS\<yourSofttwareProductKey or similar >_2018.0.0.F\ folder.
  • Open the file in a text editor such as Notepad.   (if you have more then one look for the recent modification date)
  • Change _STANDALONE to _USER.
  • Save
  • Run the product again.  Look for sign-in and activate option as needed
  • If you find yourself in a loop, make sure you are signed out of the Autodesk desktop app - Remove all files from C:\ProgramData\Autodesk\ADUT - doesn't seem a reboot is needed but that can help make sure all apps are closed out